This morning I spent some time talking to a staff member from Higher Ministries, a non-profit organization that reaches out to pastors and churches in crisis. During our conversation, Tony made an interesting observation: “Guys leave Bible college or seminary full of knowledge in theology but without adequate training in leadership and conflict management skills.”

I am continually astounded at the number of leaders I know who are unable to have the difficult conversation or who, like Michael Scott in The Office, equate leadership with being everyone’s friend. It causes so many problems and solves so few.

Henry Cloud talks about this in his book Integrity: The Courage to …